Passengers Misbehaved and Abused with the Railway Staff On-Board

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A visit by members of the Passenger Amenities Committee to inspect the Moradabad and Bareily stations of the Northern Railway on Thursday courted controversy when one of them allegedly abused a railway officer over a malfunctioning air-conditioner.

The Northern Railway Officers Association had registered a complaint with the Divisional Railway Manager (DRM) and marked a copy to the General Manager, Northern Railway, and other senior officials. The DRM has called for action against the three PAC members: Dr. Ashok Tripathi, L.P. Jayaswal and Mohammad Irrfan Ahmad.

The letter (a copy of which is available with The Hindu) says, “Suitable arrangements were made for the officers in the rest house for their comfortable stay. However, it is regretted to mention that Dr. Tripathi and Mohd Irrfan Ahmad misbehaved with the officers and even used unparliamentary language.”

Audio clip goes viral

The officer who was abused has recorded the conversation on his phone. The official said, “The language which the PAC member used is shocking. Such language is not expected from a person holding a senior position.” The letter said the incident lowered the morale of the officers. However, when The Hindu contacted Dr. Tripathi he said he scolded the Northern Railway officials for not doing a good job. “A doctored audio recording is being circulated to take revenge. The voice is not mine. I was there to inspect passenger amenities and speak with officials on the development of the station.”

Pramod Kumar, Divisional Railway Manager, said “We have received the complaint letter on the misbehaviour by the PAC members. We are investigating the matter and will take it up with officers at the senior level.”

News Courtesy: The Hindu


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